If you are not satisfied with the software purchased directly from our online store,
contact us within 30 days of your purchase to receive a refund.
Refunds requested more than 30 days after your initial purchase date will not be issued
unless the transaction was subject to a fraudulent purchase.
The full credit will be issued in the following cases:
You are having problems during installation which can not be resolved by our Customer Service or Technical Service representatives,
the software you have purchased does not function correctly,
Other reason which is supposed to be essential by our Customer Service.
The full credit will NOT be issued if:
Your computer does not meet the minimal system requirements for the software product purchased.
By making a purchase you confirm that you have read and learned the basic system requirements for the product, available on official site.
The user is unable to understand, install and utilize the software because of a lack of knowledge of the basic computer functions.
All software is sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality.
Partial refunds cannot be issued due to technical peculiarities of the processing center.
At Downloadable Software we promise that our software will perform as to your expectations, and we stand behind that promise with a money-back guarantee!
All your claims please address to our Customer Service on the 'Contact us' page.
